Pack Upgrades & Rewards
Every drop pack includes an upgrade opportunity — here's how they work and what to expect.
Every drop pack includes an upgrade opportunity — a chance to be randomly upgraded to a better seat tier. Additional bonuses or rewards may also be included on select drops. Custom Packs do not include upgrades or drop bonuses. Always check the individual pack page for the exact details of that drop.
How Pack Upgrades Work
Every drop pack includes an upgrade opportunity. Additional bonuses may also be included. When an upgrade or reward is offered:
- It will be clearly disclosed on the pack page before purchase
- Eligibility rules will be stated before purchase
- Odds (if applicable) will be published and fixed at drop close
- Bonus seat upgrades, store credit incentives, premium drawings, and limited-time perks may all be included depending on the drop
Important Things to Know
- All drop packs include an upgrade opportunity — Custom Packs do not
- Additional rewards beyond upgrades are drop-specific and vary by pack
- Bonuses may differ in value, quantity, or odds from drop to drop
- Terms cannot be changed after the drop closes
Always review the individual pack page for the exact details of that drop's rewards.
Transparency Commitment
MySeatPack upgrades follow the same principles as our ticket assignments — if something is offered, it's real and it's honored.
Publicly Disclosed
Fixed at Drop Close
Applied Fairly & Consistently
Still Have Questions?
If you're unsure whether a pack includes bonuses or upgrades:
- Check the individual pack page before purchasing
- Review the drop details carefully
- Reach out to us before the drop closes